Privacy Policy

We take our customer’s privacy seriously, and we will only collect, record, hold, store, disclose, transfer and use your personal information as outlined below. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is
relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the Platform (as defined in the Terms of Use) and browse without having to provide personal details. During your visit to the Platform you remain anonymous and at no time can we identify you unless you have an account on the Platform and log on with your username and password.

If you have any comments, suggestions or complaints, please contact us through our Contact Us page.

Collection of Personal Information

When you create an RBD account, or otherwise provide us with your personal information through the Platform, the personal information we collect may include your:

Name

Delivery Address

Customer Code Number (For Existing)

Contact Number

Mobile Number

You must only submit to us, our authorized agent, or the Platform, information which is accurate and not misleading and you must keep it up to date and inform us of changes (more information below). We reserve the right to request for documentation to verify the information provided by you.


We will only be able to collect your personal information if you voluntarily submit the information to us. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our
Services. You may access and update your personal information submitted to us at any time as described below.

If you provide personal information of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her personal information to us.


If you sign up for RBD B2B App using your social media account or link your RBD account to your social media account or use certain other RBD social media features, we may access information about you which you have voluntarily provided under your social media provider in accordance with the provider’s policies and we will manage your personal data which we have collected in accordance with RBD’s privacy policy.

Withdrawal of Consent

You may communicate your objection to our continual use and/or disclosure of your personal information for any of the purposes and in the manner as stated above at any time by contacting us at our e-mail address below.


Please note that if you communicate your objection to our use and/or disclosure of your personal information for the purposes and in the manner as stated above, depending on the nature of your objection, we may not be in a position to continue to provide our products or services to you or perform on any contract we have with you. Our legal rights and remedies are expressly reserved in such event.

Updating Your Personal Information

You can update your personal information anytime by accessing your account on the RBD Platform. If you do not have an account with us, you can do so by contacting us at our e-mail address above.


We take steps to share the updates to your personal information with third parties and our affiliates with whom we have shared your personal information if your personal information is still necessary for the above stated purposes


Accessing Your Personal Information

If you would like to view the personal information, we have on you or inquire about the ways in which your personal information has been or may have been used or disclosed by RBD within the past year, please contact us at our e-mail address below. We reserve the right to charge a reasonable administrative fee for retrieving your personal information records.

If you have an account with RBD, you may access details of your order by logging into your account on the Platform. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat your RBD username, password and order details confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of your RBD username, password or order details, except as stated in the Terms and Conditions.

Security of Your Personal Information

RBD ensures that all information collected will be safely and securely stored. We protect your personal information by:


Restricting access to personal information

Maintaining technology products to prevent unauthorized computer access


Securely destroying your personal information when it is no longer needed for any legal or business purpose


If you believe that your privacy has been breached by RBD, please contact us at our e-mail address below.

Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your RBD password to anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal information and other information submitted to RBD. You could also be subject to
legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log off of your account and close the browser when finished using a shared computer.

Minor

RBD does not sell products for purchase by children. If you are under 18 years old, you may use our website only with the involvement of a parent or guardian.

No Spam, Spyware, or Virus

Spam, spyware or virus is not allowed on Platform. Please set and maintain your communication preferences so that we send communications to you as you prefer. You are not licensed or otherwise allowed to add other users (even a user who has purchased an item from you) to your mailing list (email or physical mail) without their express consent. You should not send any messages which contain spam, spyware or virus via the Platform. If you would like to report any suspicious messages, please contact us at our email address below.